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Cookies Policy

Alpha Bank SA (hereinafter “the Bank”) aims to make your online experience and your interaction with (hereinafter “website”) as easy and efficient as possible.

What are cookies?

Cookies are small text files sent to the browser when someone visits a website. Their main function is to store information, e.g. preferred language and country, connection information, etc., in order to facilitate the browsing experience of visitors through websites. The information collected in this manner is not interconnected to your personal data and is used exclusively for security and statistical purposes.

Which categories of cookies do we collect?

  • Strictly necessary cookies
  • Functionality cookies
  • Performance, analysis and research cookies
  • Advertising cookies
  • Social media cookies

Why do we use cookies?

We use cookies on to create a more secure and efficient environment for our visitors, both for statistical purposes and to improve their online experience.

3.1 Strictly necessary cookies

These are “first-party cookies” that are used exclusively by us for the proper function of our website, as well as to protect users from potential malicious activity. They allow you to browse and use its features, e.g. access secure areas, etc. All your preferences and settings (e.g. language and country, login information, browser and plug-in settings) that are stored in these cookies are reproduced on and cannot determine your personal identity. Without them, many of our website applications could not function efficiently.

3.2 Functionality cookies

These cookies allow the website to remember user preferences, in order to provide improved and customised features. Furthermore, they may be used when users select one of the features of, e.g. to share content or a video from our websites on social media.

3.3 Performance, analysis and research cookies

These cookies aim to improve the attractiveness, content and functionality of our website. For example, we can determine the frequency of traffic, using information such as the number of persons visiting the website and individual webpages, as well as the number of persons that return to the websites, the keywords used in the search field, the location of the user, i.e. the country, the area and, where appropriate, the city or the municipality from where the website is accessed, etc. Furthermore, they track the pages you visit, the amount of time you stay on them, as well as the points where you express your interest.

3.4 Advertising cookies

These cookies enable us to receive information regarding the interest that users have expressed in any of our advertised products or services. These cookies are used to display personalised advertisements, based on the preferences you expressed in one of our products and services. Furthermore, to customise the content and advertisements on our website, provide social media features and analyse traffic, we use tools (including but not limited to Google Analytics, Google AdWords, Facebook pixel, etc.). In addition, keep in mind that, in the context of this purpose, we may share information about the manner you use the website with third-party social media, advertising and analytics providers, who may combine it with other information you have provided to them or was collected by them when you used their services.

3.5 Social media cookies

The posts, images and videos that you view on the website may be shared on social media using the share buttons. These cookies enable the function of said buttons, so that they recognise when you wish to share a post or video. Keep in mind that the Bank does not influence the manner in which the social media use your personal data. For more information about the cookies used by social media and the information they may collect, please refer to their respective privacy policies.

Technologies similar to cookies

The website uses web beacons in combination with cookies to collect data that help us better understand the manner in which our visitors move from page to page on our website. Web beacons are electronic files that track the display of a webpage, advertisements, videos, other content, emails or newsletters.

How can you manage cookies?

You may choose and change your cookie preferences freely through the Cookie Settings link below. Keep in mind that you may delete all cookies stored on your personal computer or any other mobile device, as well as set up most of your browsers so they may prevent their storage. However, if you do so, you may need to manually set up some preferences every time you visit our website, while some of its functions and features may not work.

Policy amendments and notification

We may amend this Policy from time to time, in order to always comply with the statutory requirements and how we conduct our business activities. If we decide to replace this Policy or introduce very important changes, we will notify you accordingly. To be informed about the latest version of this Policy, we recommend you visit this page regularly.

Cookies Settings